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Frequently asked questions

Find answers to common questions about our ski and snowboard chalet holidays. If you still don't find the answer to your question, please contact us.

Where is Slovakia?

Slovakia is the geographical centre of Europe. Slovakia is bordered to the West by Austria and the Czech Republic, to the North by Poland, to the East by the Ukraine and to the South by Hungary.

What is the currency in Slovakia?

The currency of Slovakia is the Koruna (crown) it is to be replaced by the Euro in Jan 2009.

What is the typical Slovak dish?

Typical Slovak dishes are Goulash and venison steak. Many Austrian and German dishes are also typical to Slovakia.

How much is a pint of beer or glass of wine?

In a bar or restaurant a pint would cost approximately 80 pence and a glass of wine would cost approximately 50 pence.

When does the season start and finish?

The season in Jasna starts mid December and finishes mid to late April.

What is the nearest airport to the chalet?

The nearest airport to all of our chalets is Poprad Tatry. For more information see our getting here page.

How long are the transfers?

The transfer from Poprad is approx 45 minutes. The transfer from Bratislava is approx three to four hours.

Will someone meet me at Liptovsky Mikulas train station if I catch the train from Bratislava to Liptovsky Mikulas?

Yes a member of the Ski and Snowboard Slovakia team will meet you when you arrive at the local train station and transport you to the chalet.

Are the flights included?

No the flights are not included in the holiday price.

What time can I get into the chalet?

You can arrive at the chalet anytime after 14:00 pm local time.

What time must I vacate the chalet?

You must vacate the chalet by 09:00am on your last day.

Are towels and linen included?

Towels and linen are included in the two catered chalets. Linen is included in the self-catered chalet but towels are not included.

Does the chalet get cleaned?

The catered chalets get cleaned daily, except on the staff day off. The self-catered chalet is cleaned before you arrive.

Do the chalet staff live in?

In Chalet Rieka the chalet staff have their own separate sleeping quarters with their own front door in the basement of the chalet. In the Cottage, the chalet host is live in with his own room in the basement of the chalet.

Where will I be eating my evening meals?

You will be eating your evening meals in a selection of the best restaurants in town and the resort area of Jasna.

Do you cater for food allergies?

All allergies need to be notified to Ski and Snowboard Slovakia in advance and we will cater where possible for the allergy.

When is the staff day off?

The staff day off is on a Thursday and the staff also have a night off on Tuesday.

Is there a cash point on the mountain?

Yes there is a cash point on the mountain, situated at the Hotel Grand.

Is there night skiing?

Yes there is night skiing every night from 18:00pm – 21:00pm, however this is not included with your ski pass and will incur an additional cost.

Where can I find necessary stuff, gloves, goggles?

There are some small shops on the mountain for these items. Or for a wider selection there are a number of ski and snowboard shops to choose from.

Can I smoke in the chalet or balcony?

No you can not smoke in the chalet or on the chalet balconies.

Can I get a signal on my phone?

Yes you can get a signal on your phone in the chalet on most networks.

Are there any under occupancy additional supplements?

Yes there are single room supplements and supplements for hiring the chalets exclusively.

Can I hire a car?

Yes you can hire a car, for more information please see our getting here page.

Is the resort suitable for beginners?

The resort is great for beginners with a brand new enlarged beginner area opening winter 2008/2009. See our resort page for more information.

When is the holiday balance due?

The balance is due eight weeks prior to your holiday start date.


Availability and bookings

(including children over 5 years)

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